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Our promise to you, from our founder.
The Whisker® promise
We stand behind our products with a simple, transparent guarantee.
90-day in-home trial
90 days of no scooping will change your life.
90‑day in‑home trial
You have 90 days to try Litter-Robot in your home. If you or your pets aren’t satisfied, return within 90 days to get a full refund—just pay return shipping! (Returned units must be clean; a cleaning fee will be applied if returned with litter or waste.)
1-year warranty
Top-to-bottom coverage included for 1 year.
1-year warranty
WhiskerCare® is a comprehensive protection plan that covers any Whisker robot from top to bottom for free for 1 year. An extended plan is available for purchase. During your warranty period, we will resolve robot issues at no charge. There are never deductibles or hidden fees.
Free shipping
Fast, free delivery with dependable support.
Free shipping*
Whisker robots ship from our facility in Juneau, Wisconsin. Shipping is free in the contiguous US when you spend $49+. Shipping costs apply for Alaska, Hawaii, Puerto Rico, and more.
US design & assembly
Proudly designed
and assembled in
the USA.
US design & assembly
For 25 years, Whisker robots have been proudly designed, assembled, and serviced right here in America. Our robots are built for longevity using durable, high-quality materials.
Engineered for lasting quality.
With 25 years of innovation and engineering expertise, Whisker leads the way in pet tech innovation. Every Whisker product is thoughtfully designed by cat parents, thoroughly tested by engineers, and proudly assembled in the USA.
Peace of mind is our promise.
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Cat-first designCreated by pet parents who understand real cat behavior.
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Reliable technologyEnsures comfort and safety with every use.
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Ongoing supportWe offer parts and technical support beyond warranty.
Brad’s word as founder and pet parent
“When you bring a Whisker product into your home, you’re trusting us with your pet’s safety and your family’s comfort. That’s something I’ll never take lightly. If Whisker doesn’t bring more ease, joy, and comfort to life with your pet, we’ll make it right. That’s my promise to you.”
Shop confidently with our founder’s guarantee.
