Smarter Pet Care.
HSA/FSA Eligible.*

Yes! Select Whisker products are HSA/FSA eligible with a valid Letter of Medical Necessity (LMN). We've partnered with Sika Health to make this process seamless.

An LMN is a letter from a licensed healthcare provider that states a product is medically necessary to treat or alleviate a specific health condition. It’s what makes “dual-use” products like Litter-Robot and Feeder-Robot eligible for HSA/FSA funds.

Yes. We recommend uploading your supporting documentation to your HSA/FSA provider. Here’s how:

1. Download the attached receipt and Letter of Medical Necessity (LMN).
2. Log in to your HSA/FSA provider’s website.
3. Navigate to the Claims or Reimbursement section.
4. Upload both the receipt and LMN.

You may qualify if you experience:

• Chronic back pain, arthritis, or joint pain
• Pregnancy or limited mobility
• Blindness or low vision
• Allergies to dust/fragrance
• Respiratory issues (e.g., asthma, COPD)
• Neurological conditions (e.g., Parkinson’s, MS)
• Cognitive impairment
• Mental health conditions (e.g., depression, anxiety)
• Immune suppression (e.g., cancer recovery, transplant)

Eligible products include:

• Litter-Robot 4, 5, EVO, and 5 Pro
• Feeder-Robot
• HSA/FSA Litter-Robot 4, 5 & Pro, or EVO Bundles

*Look for the HSA/FSA badge on product pages.

Choose Sika Health at checkout. You’ll complete a brief online form sharing your symptoms. A licensed provider will review your case and issue an LMN if eligible — usually within 1–4 hours during business hours, or within 24 hours outside of business hours.

We’ll cover the $30 LMN fee, so you pay nothing to get started.

Yes. When checking out, select HSA/FSA payment and continue with Sika. You’ll be prompted to enter both your HSA/FSA card and another card for any ineligible items in your cart.

If your provider supports partial authorization, Sika will apply the remaining balance on your HSA/FSA card and allow you to complete the transaction with a second card. If not, you’ll need to pay with a standard card and submit your receipt and LMN for reimbursement.

Yes. After you receive your LMN and receipt from Sika, you can file a claim with your HSA/FSA provider by uploading both documents through their portal.

HSA/FSA funds can only be used for yourself and your eligible dependents under IRS rules. Be sure to confirm the recipient qualifies.

If your symptoms don’t meet the requirements, the provider may deny your LMN. In that case, you won’t be able to use HSA/FSA funds, but you can still purchase the product using a different payment method.

Approved LMNs are valid for 12 months from the date of issue and cannot be used retroactively for purchases made before approval.

Yes, as long as your return is approved under Whisker’s policy. Refunds must go back to the original HSA/FSA card used for the purchase. If your account is closed, we may not be able to process the return.

For help with your Letter of Medical Necessity, receipts, or Sika payment process, contact: support@sikahealth.com